FAQ & Contact

The fastest path for order, shipping, return, and sizing questions.

Shipping & Delivery

What are your shipping rates and times?

Products are made to order. Production usually takes 2-5 business days, then the shipment is sent with DHL or a partner carrier based on the option available in Shopify checkout.

Do you ship internationally?

Yes, we ship to supported markets when Shopify checkout offers a delivery option. The customer is responsible for any customs duties, import taxes, and local fees.

Returns & Exchanges

What is your return policy?

Standard products are not personalized, so customers have the statutory right to withdraw within 14 days from receiving the order. Contact us before sending a return so we can confirm the next step and return address.

Sizing & Care

How do your garments fit?

Pieces are designed for a clean everyday fit. If you are between sizes, choose the larger size for a more relaxed look.