1. General information
Protecting personal data is important to us. This policy explains which personal data we process in the MundialBosnia online shop, for what purposes, and which rights you have.
Personal data means information that can identify a person, for example name, address, email, phone number, IP address, order data, or payment information.
Processing is carried out in accordance with applicable data protection laws, including the GDPR where applicable.
2. Controller
The controller for this website is:
Rosalie Flötzinger
MundialBosnia
Hauptstraße 15
83527 Haag
Germany
Email: mundialbosnia@gmail.com
3. Website access
When you visit our website, technically necessary data is processed so the site can be displayed securely and reliably. This may include IP address, access time, visited pages, browser, operating system, referrer URL, and technical device information.
4. Shopify hosting and shop system
Our shop is operated through Shopify.
Provider:
Shopify International Ltd.
2nd Floor, 1-2 Victoria Buildings
Haddington Road
Dublin 4, D04 XN32
Ireland
Shopify provides the e-commerce platform through which we offer products, process orders, payments, and operate the shop. Shopify may process contact data, order data, shipping and billing addresses, payment and transaction data, technical usage data, IP address, and device/browser information.
Shopify may transfer personal data to affiliated companies and service providers outside the EU/EEA, including Canada and the USA, using appropriate legal safeguards.
5. Orders
When you place an order, we process the data needed to complete it: name, email, billing and shipping address, phone number if provided, ordered products, order number, payment information, shipping information, and communication.
We use this data to accept the order, arrange production and delivery, process payments, issue invoices, answer questions, and meet legal obligations.
6. Print-on-demand production through MarketPrint
Our products are produced after order. We work with MarketPrint for production and shipping. Necessary personal data, such as name, shipping address, ordered products, variants, order and shipping information, may be shared with MarketPrint only as needed to fulfill the order.
7. DHL shipping
Shipping is usually handled through DHL or a partner carrier. Required delivery data may include name, address, email for shipment notifications, phone number if needed, tracking number, and shipment information.
8. Payment processing
Payments are processed by the payment providers available in Shopify checkout, including PayPal and Shopify Payments when active. These providers process information needed for payment, such as name, address, amount, payment method, transaction data, and technical payment data.
MundialBosnia does not store full credit card numbers.
9. Contact
When you contact us by email or form, we process the data you submit: name, email, phone number if provided, order number, message content, attachments/photos, and request time.
10. Customer account
If you create a customer account, we process the data needed to provide and manage it, including name, email, login information, addresses, and order history.
11. Newsletter
We currently do not offer a newsletter. If introduced later, we will process newsletter data only after your explicit subscription and consent.
12. Cookies and similar technologies
We use necessary cookies for shop functionality, cart, checkout, language, security, login, and payment. Analytics, marketing, or similar technologies are used only where the required consent exists.
You can change consent through privacy preferences.
13. Meta Pixel and marketing tools
If Meta Pixel, Meta Conversions API, or similar tools are activated, they are used to measure shop interactions and support advertising only according to applicable rules and consent settings.
14. Your rights
Under applicable law, you may request access, correction, deletion, restriction of processing, data portability, objection, and withdrawal of consent.
To exercise rights, contact: mundialbosnia@gmail.com
15. Data security
We use technical and organizational measures to protect data from loss, misuse, and unauthorized access. The website uses encrypted HTTPS connections.
16. Updates
This policy is current as of May 25, 2026. We may update it if legal requirements, technical features, Shopify apps, payment methods, shipping providers, or analytics/marketing tools change.